Who handles immigration & settlement?
Immigration & Settlement
Immigration is primarily federal jurisdiction. The federal government processes applications and sets policy, provinces run nominee programs, and municipalities provide front-line settlement support.
⚠️ Shared Jurisdiction: This area involves multiple levels of government. The information below shows the primary responsibility at each level, but overlap is common. When in doubt, start with the level most directly related to your issue.
Federal
Parliament of Canada
- ● Citizenship and immigration processing (IRCC)
- ● Refugee processing and protection
- ● Express Entry and permanent residency
- ● Work permits and study permits
💡 Example: Contact IRCC about applications, or your MP about immigration policy.
Provincial
Provincial Legislature
- ● Provincial Nominee Programs (PNPs)
- ● Settlement services funding
- ● Healthcare coverage for newcomers
- ● Foreign credential recognition
💡 Example: Apply through your Provincial Nominee Program, or contact your MPP/MLA about settlement services.
Municipal
City / Town Hall
- ● Local settlement agencies
- ● Municipal ID programs
- ● Community integration services
- ● Language training locations
💡 Example: Contact local settlement agencies, or your councillor about newcomer integration programs.
Quick Reference — Who to Contact
🏛️ Federal
Your Member of Parliament (MP)
🏢 Provincial
Your MPP, MLA, or MNA
🏘️ Municipal
Your City Councillor
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